Built on Trust,
Flown with Purpose
As Lufthansa and Emirates Airline’s certified cargo booking agent at Entebbe International Airport, Satya Agencies sits at the intersection of global aviation standards and East African trade. We are built to do one thing exceptionally well, get your cargo from Uganda to the world safely, compliantly, and on time.
We are proud to be Uganda’s trusted link in the global air freight chain, and we take that responsibility seriously, every single day.
A legacy built at Entebbe International Airport
We are a leading air cargo handling and freight forwarding company with our head offices at Entebbe International Airport (IATA: EBB).
Founded with a singular mission to connect Ugandan exporters, importers, and businesses to the global supply chain, we have grown into a trusted name across East Africa.
We serve a diverse client base, from agricultural exporters shipping fresh produce to Asia, Africa, Australia even North and South America, to pharmaceutical companies requiring strict cold-chain compliance, to businesses sending urgent AOG (Aircraft on Ground) parts with zero tolerance for delay.
Our transit hubs in Brussels and Frankfurt mean that once your cargo leaves Entebbe, it connects seamlessly to any destination on the globe. We offer daily departures to the Asia, USA, Canada, and Europe with some of the most competitive rates in the East African market.
Values That Guide
Every Shipment
We Handle
Our work is built on four principles that never change, no matter the cargo, the destination, or the deadline
To provide Uganda and East Africa with world-class air cargo handling services,ensuring every shipment is delivered safely, on time, and in compliance with the highest international standards.
To be the most trusted and technically advanced cargo handling agency in East Africa, a gateway that positions Uganda at the centre of intercontinental trade, known for reliability, innovation, and client-first service.
Integrity
Every piece of cargo that passes through our hands carries the trust of a client who is counting on us. We are transparent in our pricing, honest in our communication, and accountable for every outcome, no exceptions.
Speed & Precision
In cargo, a missed flight means a missed opportunity. We operate with a culture of urgency and meticulous attention to detail, from documentation accuracy to ramp-side readiness, so that your cargo never misses its window.
Expertise
Our team holds certifications across IATA dangerous goods, cold chain management, live animal transport, and AOG handling. We invest continuously in training so our team is always current with evolving international regulations and best practices.
Partnership
We don't see clients as transactions. We build long-term partnerships, understanding your supply chain, your markets, your pressures. When you succeed, we succeed. We grow together, and we stand with you when challenges arise.
Why Choose Us
Certified Lufthansa Handler
As the only certified Lufthansa Cargo ground handling agent, we operate to the strictest global aviation standards. Our certification means every consignment is processed, screened, and dispatched in full compliance with Lufthansa Cargo’s operational and safety requirements.
Specialist Cargo Expertise
Our team is trained to handle cargo that most handlers won’t touch. From biological substances and temperature-sensitive pharmaceuticals to live animals, dangerous goods, and high-value consignments, we have the certifications, equipment, and experience to manage the full spectrum of air freight.
Global Reach from Entebbe
Sitting at Entebbe International Airport, we connect Uganda and East Africa to the world through daily Lufthansa Cargo flights routed via our transit hubs in Brussels and Frankfurt, and from there to every major destination across the USA, Canada, Europe, and beyond.
Right ULD for Every Cargo
We carry more than 30 different types of Unit Load Devices on your behalf, from standard pallets and containers to specialised animal ULDs, refrigerated units, and insulated cool containers. Whatever your cargo needs, we have the right equipment ready.
End-to-End Cargo Management
From the moment your booking is confirmed to the moment your consignment is delivered, we manage every detail. Documentation, customs clearance, cargo screening, ULD build-up, flight dispatch, and delivery confirmation, all handled in-house by our dedicated team at Entebbe.
Certified to handle the world’s most demanding cargo
We’ve spent years earning the right to handle cargo that others can’t. Biological substances, dangerous goods, live animals, AOG emergencies, this is what our team trains for, certifies for, and shows up every day to get right.
Step 1: Cargo Reception
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Step 2: Handling, Build-Up & Dispatch
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Step 3: Delivery & Documentation
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